Integrating vehicle telematics data into your Transport Management System (TMS).
Fargo Systems’ TopsTMS® is at the forefront of transport management. It oversees 5 million container jobs annually and drives revenue exceeding £2 billion.
As the Project Director at Fargo Systems, Jim Slade offers invaluable insights into the evolution of telematics integration.
While hauliers have invested significantly in cutting-edge telematics solutions, accessing this data is a powerful tool, but only if integrated with equally powerful systems.
The next phase is seamless integration with other critical business applications, with TMS being paramount among them. This integration is pivotal in leveraging telematics data to drive operational efficiency and further business growth.
Jim Slade explains: “Integrating truck telematics data into a transport management system can revolutionise haulage companies’ operations, offering many advantages for the business and its customers. This technological integration paves the way for new opportunities, particularly enhanced visibility and efficiency throughout the journey.
“For the customer, integrating telematics data significantly improves the transparency and reliability of the shipment tracking process. Real-time updates on GPS location blended with pre-existing milestone information from other sources, such as port and warehouse systems, offer customers unprecedented insight into the whereabouts and progress of their shipments and vehicle arrival times. This means they can accurately track their goods from pickup to delivery, leading to more precise delivery estimates and greater peace of mind. With access to this level of information, customers can proactively plan and adjust their operations, mitigating potential disruptions and improving overall supply chain management.
“Moreover, integrating truck telematics data empowers customers to make informed decisions based on real-time insights. Whether adjusting inventory levels, coordinating deliveries or collections, or managing production schedules, having accurate and timely information at their fingertips enables customers to optimise their operations for maximum efficiency.
“On the other hand, integrating telematics data into the operator’s management system brings various operational benefits. Firstly, it leads to increased efficiency in fleet management and resource allocation. With real-time visibility into each vehicle’s location and status, companies can optimise routing and scheduling, minimise idle time, and ensure timely deliveries. This not only reduces operational costs but also increases overall productivity.
“Furthermore, by integrating telematics data into their management system, transport companies can significantly reduce the number of customer queries and complaints. Access to accurate and up-to-date information makes customers less likely to ask for status updates or inquire about their shipments. Freeing up valuable resources within the company enhances customer satisfaction by providing a seamless and hassle-free experience.”
Jim concludes, “Integrating truck telematics data into a transport management system offers a win-win situation for logistics companies and their customers. Improved visibility, efficiency, and reduced queries contribute to a streamlined and optimised transportation process. Platforms like TopsTMS®, which encompasses TOPS Intelligence, enrich raw telematics data with milestone events captured by the TMS; customers can enjoy a comprehensive, one-stop visibility platform that ensures a smooth and transparent experience from start to finish.”